Please see below and enclosed PDF Job profile.
BASIC PURPOSE OF THE ROLE
To ensure successful administration, operation and improvement of IT Network systems. Ensure that IT systems dependent on the network operate seamlessly with least amount of disruption to users.
Fulfil the role of subject matter expert on IT network services
Incident, Problem and Change management for Taqa Network operations
Plan, implement and support network infrastructure and technologies
Maintain and monitor network services and hardware
Work within the SLAs defined for the network services
Provide technical escalation and guidance to other IT team members as required
Ensure documentation is kept up to date
Ensure Taqa’s Network Management System has up to date node details, maps, monitoring and logging configurations
Lead and manage service improvement initiatives
Maintain systems in compliance with TAQA standards and policies.
Perform other duties or responsibilities as required by the IT Network and Security Manager
Co-ordination of other support parties in the investigation and resolution of support requests; the other support parties including:
Infrastructure and UX Support
3rd party support vendors
More info in PDF Job profile